Terms & Privacy
Effective Date: 1 February 2026
Welcome to SE KUN TUM. By accessing or using our website, services, or purchasing products from us, you agree to the terms and practices described below. Please read this page carefully.
1. Terms of Service
1.1 Scope
SE KUN TUM provides online floral products and related services (the “Services”). These Terms govern your use of our website and Services. By placing an order, you agree to be bound by these Terms.
1.2 Order Acceptance
All orders are subject to availability and confirmation. SE KUN TUM reserves the right to refuse or cancel any order due to product availability, pricing errors, or unforeseen circumstances.
1.3 Prices & Payments
All prices are listed in Malaysian Ringgit (RM). Full payment is required before any services, preparation, or delivery begins. Prices may exclude delivery fees unless stated otherwise.
1.4 Delivery Policy
Delivery times are estimates only. SE KUN TUM is not responsible for delays caused by third-party delivery partners or factors beyond our control.
Delivery areas are limited to Klang Valley unless otherwise stated.
1.5 Cancellations & Refunds
Due to the perishable nature of flowers:
- All sales are final once orders are prepared or dispatched.
- Refunds or replacements will only be considered in cases of damaged or incorrect items.
- Issues must be reported within 24–48 hours of delivery, supported with clear photographs.
1.6 Intellectual Property
All content on this website — including images, text, graphics, and branding — is owned by SE KUN TUM and may not be reproduced or used without prior written permission.
2. Privacy Policy
We respect your privacy and take care to protect your personal information.
2.1 Information We Collect
We collect information necessary to provide our Services, including:
- Name
- Phone number
- Email address
- Delivery address
- Order details
Payment information is processed securely by third-party payment providers. SE KUN TUM does not store full payment details.
2.2 How We Use Your Information
Your information is used to:
- Fulfil and deliver orders
- Communicate about purchases and customer support
- Improve our Services and user experience
- Send promotional messages only if you opt in
2.3 Sharing Your Information
We do not sell personal data. Information may be shared only with:
- Delivery partners
- Payment processors
- Service providers necessary for operations
All partners are required to protect your data and use it only for its intended purpose.
2.4 Cookies & Tracking
We may use cookies or basic analytics tools to improve site functionality. You may disable cookies through your browser settings, though this may affect site performance.
2.5 Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at sekuntum@haaziq.co.
2.6 Children
Our Services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
3. Security
We implement reasonable measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
4. Changes to This Page
We may update these Terms & Privacy from time to time. Updates will be reflected on this page with a revised effective date.
5. Contact Us
For questions related to these Terms or your personal data:
Email: sekuntum@haaziq.co
Legal
This website and its services are operated by Ruang Sekuntum Enterprise (CT0159791-H), trading as SE KUN TUM.
These Terms & Privacy are governed by and construed in accordance with the laws of Malaysia.
Welcome to SE KUN TUM. By accessing or using our website, services, or purchasing products from us, you agree to the terms and practices described below. Please read this page carefully.
1. Terms of Service
1.1 Scope
SE KUN TUM provides online floral products and related services (the “Services”). These Terms govern your use of our website and Services. By placing an order, you agree to be bound by these Terms.
1.2 Order Acceptance
All orders are subject to availability and confirmation. SE KUN TUM reserves the right to refuse or cancel any order due to product availability, pricing errors, or unforeseen circumstances.
1.3 Prices & Payments
All prices are listed in Malaysian Ringgit (RM). Full payment is required before any services, preparation, or delivery begins. Prices may exclude delivery fees unless stated otherwise.
1.4 Delivery Policy
Delivery times are estimates only. SE KUN TUM is not responsible for delays caused by third-party delivery partners or factors beyond our control.
Delivery areas are limited to Klang Valley unless otherwise stated.
1.5 Cancellations & Refunds
Due to the perishable nature of flowers:
- All sales are final once orders are prepared or dispatched.
- Refunds or replacements will only be considered in cases of damaged or incorrect items.
- Issues must be reported within 24–48 hours of delivery, supported with clear photographs.
1.6 Intellectual Property
All content on this website — including images, text, graphics, and branding — is owned by SE KUN TUM and may not be reproduced or used without prior written permission.
2. Privacy Policy
We respect your privacy and take care to protect your personal information.
2.1 Information We Collect
We collect information necessary to provide our Services, including:
- Name
- Phone number
- Email address
- Delivery address
- Order details
Payment information is processed securely by third-party payment providers. SE KUN TUM does not store full payment details.
2.2 How We Use Your Information
Your information is used to:
- Fulfil and deliver orders
- Communicate about purchases and customer support
- Improve our Services and user experience
- Send promotional messages only if you opt in
2.3 Sharing Your Information
We do not sell personal data. Information may be shared only with:
- Delivery partners
- Payment processors
- Service providers necessary for operations
All partners are required to protect your data and use it only for its intended purpose.
2.4 Cookies & Tracking
We may use cookies or basic analytics tools to improve site functionality. You may disable cookies through your browser settings, though this may affect site performance.
2.5 Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at sekuntum@haaziq.co.
2.6 Children
Our Services are not intended for individuals under 18. We do not knowingly collect personal information from minors.
3. Security
We implement reasonable measures to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
4. Changes to This Page
We may update these Terms & Privacy from time to time. Updates will be reflected on this page with a revised effective date.
5. Contact Us
For questions related to these Terms or your personal data:
Email: sekuntum@haaziq.co
Legal
This website and its services are operated by Ruang Sekuntum Enterprise (CT0159791-H), trading as SE KUN TUM.
These Terms & Privacy are governed by and construed in accordance with the laws of Malaysia.